About
Us!
Q: What is Caribbean Poker Palace Casino?
A: Caribbean Poker
Palace Casino is just like any other casino found in the world.
Caribbean Poker Palace Casino offers the most realistic and
secure software on the Internet today, with it, you will be
able to experience the excitement of casino gaming from the
comfort of your own computer.
Q: How does it work?
A: First, you open
an account with us. Then, you can deposit money by credit card,
check, wire transfer. Once your account is credited, you can
play our casino games, and your winnings (and losses) will be
tracked. At any time, you can withdraw all or part of the money
in your account, and we will gladly & promptly send you
your money.
Q: How do I get started?
A: Installing the
software: Select the version (Lite or Full) you want to download
and Click on "Download"
We recommend that
you save the "vcolite.exe " file (or vcofull.exe)
on the Desktop of your computer, (this is the default saving
location).
After the download is complete, go to the saving location for
either file on your computer and double click on the vco.exe
file and the installation wizard will guide you through the
installation process.
If you decide to download the software to a file of your choice,
please remember which folder you selected for this purpose.
In case you do not remember, locating the vcolite.exe (or vcofull.exe)
file is easy: go to "start" and then go to "find
file" and type "vcolite.exe" in the dialog window,
and hit ENTER. Once you locate the file double click on it and
follow the installation instructions provided
Q: How do I register?
A:Double click on
the Caribbean Poker Palace Casino icon (icon with pile of golden
coins) on your desktop, click on "Create new account"
and fill out the form with the requested information and click
on "submit"
Q: Can I play for
real money?
A: Of course! Casino's
just wouldn't be the same without the chance to win big.
Q: What games do
you offer?
A: We currently offer
American (0 and 00) and French (single 0) versions of Roulette;
Blackjack; Red Dog; Deuces Wild Video Poker; Jacks or Better
Video Poker; Joker Video Poker; Diamond Mine Slots; and Lucky
Lightning' slots; Caribbean Poker; PaiGow Poker; Baccarat and
War.
More games will be available soon.
Q: How long does
it take to get paid?
A: We process redemption
requests on a daily basis. For safety of our customers, credit
card redemption are approved and credited back 48 hours after
they are requested. For Overnight-express it will take 48 hours
for approval and processing plus 2-3 business days, depending
on international delivery. Wire Transfers require the same 48
hours for approval and processing plus 3-5 business days for
delivery. Please be aware that no redemption on Credit Card
will be done unless the agreement form is filled and faxed back
to us
Q: Is this legal?
A: International
law is very complex, and we do not know the specific laws that
may apply to you where you live. We operate under strict compliance
with all local laws, and urge you access our site only if you
feel that you are in compliance with yours.
Q: Are my winnings
reported for tax purposes?
A: All transactions
are strictly confidential. We will not report any activity to
any government agency.
Q: What currencies
do you accept?
A: All wagering is
done in US dollars, for simplicity. However, you may make a
deposit with us in any currency you like, and we will be happy
to credit your account in dollars, at the true bank exchange
rate.
For additional information
please forward your inquiries to support@caribbeanpokerpalacecasino.com